FAQs

Q. How do I use your service?

A. You will have to sign up for a free membership with the Garden. 

To sign-up, you will need to follow the steps below:

1. Add us on either Facebook or Instagram. Our handle on FB is District Gardens DC and on IG @DistrictGardensDC,

2. Become a member on our website www.districtgardensdc.com,

and

3. Send a selfie with your driver's license in the frame for age and identity purposes.

Text our mainline (202)910-9280 and a dispatcher will confirm your membership, donation remittance and appointment.

Q. What happens next?

A. Our dispatcher will text you and verify your request including time and products. Once your request is verified, we will request donation remittance. Then, if you have a meet-up, then your appointment is confirmed and a location is released. If you have a delivery, your location is confirmed.

Q. Do you accept credit cards?

A. We currently accept Cash app, PayPal, cryptos, Samsung pay and Google pay for digital donations. Cash donations are approved on a case-by-case basis. Additional security fees may apply.

Q. Do you offer discounts?

A. We currently offer discounts to students 21 and over, teachers, military, and veterans.

Q. Do you have a physical location?

A. We do not currently have a physical location. We have two services, meet-ups and deliveries. Meet-ups are arranged at a location of our choice along a delivery route. Deliveries are at a location of your choosing.

Q. Can I have my request in thirty minutes?

A. We work by appointment only basis. You can check our calendar here for the next available appointment slot.

Q. Where do you deliver?

A. At the present time, we only offer our services in the District. Although, we offer additional services outside our service area for VIP members.

Q. Do you have minimums?

A. We request a $50 minimum donation for a meet-up and $100 minimum donation for delivery.

Q. How do I become a VIP member?

A. Email our Members Services Representative here and they will walk you through the process.

©2020 by District Gardens

  • Grey Facebook Icon
  • Grey Twitter Icon
  • Grey Instagram Icon